Our shipping facility located in central Ohio and can have your product on the way to you within 48 hours of the time you place your order.

We ship by UPS ground to all residential and business addresses within the Continental U.S. 48 States at no charge direct to your door. No hidden shipping charges or hidden handling fees. The price you see is the price you pay.

Our outstanding customer service is the backbone of our success. If you have questions or need assistance, please call our toll free customer service center 800-652-2321 M-F 9am-5pm EST or send us an e-mail at info@steadywash.com.

Shipping and Customer Service Departments Order Times
Orders placed after 12:00 noon EST on Thursdays will not ship until the following Monday.

We want you to be 100% satisfied with your purchase! If for any reason you are not satisfied with your purchase you may receive a full refund of the purchase price within 30 days of purchase. A full refund in the form of a credit to your credit card from steadywash.com will be issued upon receipt and inspection, but may not appear on your statement for one to two billing cycles. You the buyer are responsible for shipping charges back to steadywash.com. A credit will not be issued for product received by steadywash.com that is damaged or used. We are unable to process exchanges at this time, but you may visit our website and place a new order.

Please call toll free 800-652-2321 for RMA# to ensure proper credit and receive instructions for returning your item(s). After 5:00 pm EST or on weekends/holidays, please email your contact information and reason for return to info@steadywash.com. A customer service representative will contact you either by email or phone on the following business day.